Privacy Policy

1. INTRODUCTION AND SCOPE

TriumphConnected LLC ("TriumphConnected," "we," "us," or "our") provides a community that supports current and former student-athletes as they translate the skills and experiences developed through sport into opportunities beyond athletics.

This Privacy Policy explains what information we collect, how we use and share it, and the choices available to you when you use our website at www.triumphconnected.com, TC CareerHub (https://thecareerhub.triumphconnected.com), and our mentorship programs, workshops, career development resources, networking opportunities, digital platforms, applications, and related services (collectively, the "Services").

This Privacy Policy is part of, and incorporated into, our Terms and Conditions. Some programs or features may have additional privacy notices. If they do, we will provide them where the information is collected, and they apply together with this policy.

2. INFORMATION WE COLLECT

The information we collect depends on how you use our Services.

2.1 Information You Provide

We may collect:

• Account and profile information, such as your name, email address, university, athletic division, sport, major, graduation year, and other details you choose to add to your profile. Login credentials are managed through our secure authentication provider.
• Information you submit through forms, such as your name, email address, company or organization name, message, or other details you choose to provide.
• Career Path Finder quiz responses and results, along with the name, sport, and email you provide when you take the quiz.
• Your activity on the Services, such as the jobs you save and your account preferences.
• Mentorship and program information, such as your background, goals, interests, availability, and details you share when you apply for or participate in a mentorship program, workshop, or event.
• Information submitted by employers and partners, such as organization name, contact details, job listing details, and your interest in mentorship or partnership opportunities.
• Content you choose to submit, such as professional biographies, photographs, resumes, comments, and feedback, as described in our Terms.
• Communications you send us, including messages, questions, and support requests.

2.2 Information Collected Automatically

When you use our Services, we and our service providers may automatically collect technical information such as IP address, browser type, device type, pages visited, and date and time of access. We may also collect cookie and analytics data, if enabled.

2.3 Information From Others

We may receive information about you from mentors, university partners, employers, or other program partners when you participate in a program through them or authorize them to share it with us.

2.4 Information We Ask You Not to Share

We do not accept job applications for third-party positions through our job board. You apply directly with the employer. Some programs may invite you to share a resume or professional background voluntarily. Please do not share passwords, financial account details, government identification numbers, or other sensitive personal information through our Services or in communications with mentors.

3. HOW WE USE INFORMATION

We use the information we collect to:

• Create and maintain your account and profile.
• Operate, maintain, and secure our Services.
• Personalize your experience, including recommending jobs and resources based on your major and interests.
• Facilitate mentorship matching, networking, and program participation.
• Provide career development resources, tools, quiz results, and program communications.
• Respond to inquiries and provide support.
• Communicate with you about events, programs, and opportunities.
• Monitor performance, improve our Services, and understand how they are used.
• Prevent fraud, abuse, and misuse, and enforce our Terms.
• Comply with legal obligations.

We do not use the job board to process job applications.

4. HOW WE SHARE INFORMATION

We do not sell personal information. We may share information with:

• Service providers that help us host, secure, operate, and improve our Services, such as hosting, database, authentication, email, and analytics providers.
• Mentors, mentees, and other program participants, when needed to facilitate mentorship matching and participation, and according to the settings and choices you make.
• Employers, university partners, and other organizations, when you direct us to share information with them or when needed to provide a program you joined.
• Legal authorities, when required by law or to respond to valid legal requests.
• Third parties when necessary to protect our rights, users, or systems, or to investigate misuse or violations of our Terms.
• A successor organization, in connection with a merger, restructuring, sale, or other business transfer.

We may also share information in aggregated or de-identified form that does not reasonably identify you.

5. THIRD-PARTY WEBSITES AND JOB LINKS

Our Services link to employer job pages, application pages, and other third-party websites. Any information you submit on those sites is governed by their privacy policies, not ours. TriumphConnected is not responsible for how those third parties collect or use your information.

6. COOKIES, ANALYTICS, AND SIMILAR TECHNOLOGIES

We may use cookies and similar technologies, such as local storage, for functionality, security, and analytics. For example, they help keep you signed in, remember your preferences, and understand how our Services are used. You can control cookies through your browser settings and, where required by law, through any cookie consent tools we provide. Blocking some cookies may affect how parts of the Services work.

7. DATA RETENTION

We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, such as maintaining your account and providing the Services, unless a longer period is required or permitted by law. Visitor-submitted form data is kept as long as needed to respond and for related record-keeping. Technical logs may be kept for security and operational purposes.

If you delete your account, we will delete or de-identify your personal information, including your profile and saved jobs, except where we are required or permitted by law to keep certain records, such as for security, fraud prevention, or legal compliance.

8. YOUR CHOICES AND RIGHTS

You have choices about your information:

• Review and update your profile information at any time from your profile page.
• Delete your account from your account settings, or by contacting us.
• Opt out of marketing emails using the unsubscribe link in any message.
• Manage cookies through your browser settings.
• Contact us to ask about the information we hold about you.

Depending on where you live, you may have additional rights under applicable law, such as the right to request access to, correction of, or deletion of your personal information. To make a request, contact us using the details below. We may need to verify your identity before responding.

9. SECURITY

We use reasonable administrative, technical, and physical safeguards to protect our Services and the information we collect. However, no system is completely secure, and we cannot guarantee absolute security. Please protect your account by using a strong, unique password.

10. CHILDREN'S PRIVACY

Our digital Services are intended for people who are at least 18 years old and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it. Any separate program with different eligibility requirements will provide its own notice.

11. INFORMATION PROCESSED IN THE UNITED STATES

TriumphConnected is based in the United States, and your information may be processed and stored in the United States and other places where we or our service providers operate. By using our Services, you understand that your information may be transferred to and handled in those locations.

12. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. If we do, we will post the revised version on this page and update the effective date above. When we make material changes, we will provide additional notice where required by applicable law. Your continued use of the Services after the updated policy takes effect means you accept it.

13. CONTACT US

If you have questions about this Privacy Policy or want to make a privacy request, please contact us: